OUR NEW WEBSITE IS UP - PLEASE REFRESH YOUR BROWSER IF YOU ARE ARRIVING AT THIS SITE or go to

orders cannot be processed from the old nubrain site and will be deleted

please place all orders from

http://new.nubrain.com/shop/

ALL NEW CUSTOMERS MUST "SIGN-UP " BEFORE PLACING THEIR FIRST ORDER.
THIS IS A SIMPLE PROCESS AND SETS UP THE ONLINE ORDER STATUS FEATURE.

NOTE:  (IF YOU ATTEMPT TO PLACE AN ORDER WITHOUT SIGNING  UP,
THE CART WILL BE  EMPTY WHEN YOU ATTEMPT TO CHECK OUT! )

RETURNING  CUSTOMERS MUST ALWAYS "LOGIN"  BEFORE PLACING  ORDERS.

SECURE ORDER INFO
PAYMENT IS  IN US DOLLARS!
The following contains all necessary details re: secure ordering,
payment, shipment, contacting us, refunds,  & status of orders.!

SECURE ONLINE ORDERING
All online transactions  are handled with industry-standard SSL
encryption. When you enter your credit card number into the order form,
it is transmitted across the Internet in an encrypted (scrambled) form,
then decoded when it gets to the merchant.

PAYMENT METHODS:
CREDIT CARD:   VISA & MASTERCARD ONLY

WESTERN UNION  &  MONEYGRAM  now  accepted

checks or postal money orders also accepted.

(please e-mail for details)

FRADULENT CREDIT CARD USAGE  PROSECUTED

PREPAYMENT: Customers  may prepay by check or money order to the address provided

E-MAIL CONFIRMATION/ ORDER STATUS
The initial e-mail confirmation is automatic and  ONLY confirms  receipt of  order.
It  does NOT mean the order  has been charged or processed!   Once an order is placed
its status can be checked by LOGGING in and checking  the ONLINE ORDER STATUS FEATURE:

 
PENDING orders are awaiting review  - if the status does not change to processing
within  24 hours, the product is probably not in stock, and expected within 3-7 days.
We will attempt to send an e-mail if the delay is longer than a week!  
PROCESSING means the product is in stock and will usually ship within 24-48  hours. *
COMPLETED  means the  order  has been charged and shipped! 

 * for check customers processing means your order mailed that day and we  mark  it completed when payment is received. 

 
ORDER SHIPMENT/ARRIVAL  DETAILS
Most orders are AIR-mailed from the  US via  USPS FIRST CLASS or PRIORITY MAIL
to all  US  and worldwide locations. Delivery times can vary greatly.
Please allow 10 days domestic/21 days foreign before inquiring about arrival delay.

ALL  FOREIGN   (non-US)  orders are mailed in plain discreet envelope via US mail.
ALL ORDERS to GERMANY are sent  from  the US to our re-mailer in ENGLAND first.

*NOTE - PLEASE BE AWARE  THAT  DELIVERY ARRIVAL TIMES FOR ALL
  ORDERS HAVE NOT BEEN RELIABLE OR CONSISTENT SINCE EARLY 2011! 

REFUNDS:
We will refund (less shipping) any product returned to us within
 30 days in an unopened, unused, & resalable  condition

REGISTRATION
The sign-up  feature  is REQUIRED  to place an order and records 
name, address, & e-mail for quick access when placing future orders.
This  very useful feature  allow customers to review  their order history
and to view the STATUS of their current orders online!

MISCELLANEOUS
We cannot provide an exact arrival date &  we cannot supply any products
NOT listed on our site nor will we respond to any inquiries regarding
products NOT listed on our site, nor can we advise or recommend  any
specific product or  combination of products including dosage info. etc. etc.

NO COD, FED-EX, UPS,  EXPRESS or OVERNIGHT DELIVERIES! (no exceptions)
These only delay processing, increase paperwork,  or  add duties/taxes.
We may not ship  orders without  a valid e-mail address or phone number!

SHIPPING TIMES/DELAYS ETC  -  All orders are sent via USPS.  We cannot
guarantee nor predict delivery times as they can vary greatly from one
order to the next,  including domestic Priority mail.  Please complain to  the
USPS if domestic orders are delayed as this is beyond our control.  
Please use the online status to check mailing status of your order.

Please allow 10 days for domestic orders and 21 days for overseas orders
before contacting us via  e-mail re: delayed delivery.

PLEASE RE-CONFIRM ALL SHIPPING INFO  (E-mail address, credit card
details, zip code,  etc etc)  before submitting your order. 

SHIPPING COSTS: U.S./CANADA:  $7  ALL OTHERS: $12
FALAMOS PORTUGUES   HABLAMOS ESPANOL
VENDOR NAME on credit card statement will be
NUBRAIN-STORE.COM

CONTACTING US:  Preferred method to contact us is e-mail and if we do not
respond it is because the answer is on this page, or the answer is non-existent!